Chevron left
Case studies

Touchpoint

Eliminated 3 hours of manual ATM reconciliation, with a pipeline that completes the same work in 15 minutes.
by 
Service Area
Touchpoint

Automatically extracts and reconciles ATM cash deposit transactions from raw machine log files and produces a structured Excel report — work that was previously done manually by cross-referencing multiple log files.

How it helps the team

Speed

  • Processes thousands of log lines in seconds vs. hours of manual log reading
  • Post Trip auto-detection eliminates the need to manually identify and enter date/time ranges for each cash collection interval
  • Multi-file upload lets you process an entire day or week of logs in one go

Accuracy

  • Eliminates human error from manually copying transaction data across spreadsheets
  • Duplicate serial number detection flags suspicious notes (same note appearing in multiple transactions or twice in one transaction) — catches issues that are practically impossible to spot manually
  • Cancelled transaction denominations are excluded from totals so reconciliation figures are always correct

Visibility

  • Single Excel report consolidates customer information, amounts, denominations, and status in one place
  • Out-of-service and recovery events are captured alongside transactions so the full machine timeline is visible
  • Custodian cash reset sessions are identified separately from customer transactions
  • Summary sheet gives instant totals — amount pushed, fees, note counts, and duplicate flags

Catalect Chat

Aira Cain

Hi, I'm Aira, Catalect's AI assistant! How can I help you today?